Fibre broadband uses optical cables to deliver faster, more reliable internet than traditional copper lines.

You can use our Address Checker to see if fibre is available where you live.

Fibre offers faster speeds, better reliability, and is ideal for streaming, gaming, and working from home.

A technician visits your home, connects your property to the fibre network, and installs a fibre box inside.

Most installations take a few hours. If extra work is needed (like digging or consent), it may take a few weeks.

Yes, someone over 18 needs to be home to agree on where the equipment is installed.

Sometimes, depending on how your property connects to the street network. The technician will explain the plan before starting.

Most residential fibre installations are free, but it's good to check when signing up, as conditions can vary.

Usually, yes! Check with your chosen provider to transfer your number.

Yes, switching providers is easy with fibre. You can compare new deals anytime.

There might be a short interruption, but most switches are smooth.

You'll get a fibre box (ONT - Optical Network Terminal) installed in your home. You may also need a new modem/router that’s fibre-compatible.

No, unless you have a backup power source. Keep this in mind if you rely on a landline connected via fibre.

Possibly! Fibre is available in many apartment buildings. If not already installed, you may need landlord or body corporate consent.

Contact your provider first. They'll work with the network if any physical line fixes are needed.

Absolutely! Click on the 'Moving Home' link in the footer of this website. Enter your address to get started. Or, if you'd prefer to speak to someone, please call our Fibreologists on 0800 035 881.